Help Center

How can we help?

Answers about onboarding, billing, ads, SEO, reporting and working with the Sakativa team.

  • A plan built for you
  • One professional team
  • Your accounts stay yours

Getting started

What happens after I book a call?

We review your current ads, Google Business Profile and website before the call, then walk you through what we would change in the first 30 days and what it would cost.

What do you need from me to start?

Admin access to your ad accounts, Google Business Profile, analytics and website, plus a short intake on your services, service area and ideal customer.

How long is onboarding?

Most accounts are set up within the first two weeks: tracking, account audits, profile cleanup and the first campaign changes.

Billing & plans

What does the monthly fee include?

All eight services under one tailored plan: Local Services Ads, Google Ads, Meta Ads, SEO, Google Business Profile, Maps rankings, website management and a weekly strategy call with Slack access.

Is ad spend included?

No. Ad spend is paid directly to Google, Meta and other platforms from your own card, so you always own the accounts and the data.

Can I cancel?

Yes. Plans are month to month with 30 days notice.

Ads & Local Services

Who owns the ad accounts?

You do. We work inside your accounts as managers, and you keep full access if you ever leave.

What is Google Local Services Ads?

Pay-per-lead ads that appear at the very top of Google for local service searches, often with a Google Screened or Guaranteed badge once your business passes Google's checks.

SEO & Google Maps

How long does SEO take?

On-page fixes can move rankings in weeks, but most SEO and Map Pack work builds over three to six months.

Do you guarantee first-page rankings?

No one can honestly guarantee rankings. We show you exactly what we changed each week and how your positions moved.

Reporting

What reports will I get?

A live dashboard of calls, form leads, spend and cost per lead, plus a written summary before each weekly call.

Working together

How fast do you reply?

We answer Slack messages during US business hours and cover anything bigger on the weekly call.